Question 1

How long does delivery take?

Accepted Answer

1-2 days for Casablanca/Rabat, 2-4 days for major cities, 3-6 days for the rest.

Question 2

What payment methods do you accept?

Accepted Answer

Bank transfer, check, cash on delivery (up to 15,000 MAD), credit account (after KYC).

Question 3

What's the warranty period?

Accepted Answer

12 months by default, 24 months for domestic systems, 36 months for Tankless RO.

Question 4

Is there a minimum order?

Accepted Answer

Yes, 5,000 MAD ex. VAT. First orders have a reduced minimum: 2,000 MAD.

Frequently asked questions